Policies

Slide Warantee

NOW, all slides are guaranteed for life. Machine operations such as lightening cuts, or additional lowering of ejection port will void your warranty, It's our call. In some cases we may offer a partial credit. We enjoy a reputation of being fair.

Frame Warranty:

Steel frames of all types are guaranteed for life against cracking.

Small Part Warranty:

All our small parts carry a three year warranty.

Invoice or Invoice Number Required For Warranty Replacement

Slide / Receiver Work Policy:

Caspian will only do work to Caspian components. We will not fit a slide or frame to another manufacturers, and only do work (sight cuts, serrations, checkering, etc.) on our components.

Deposit Requirement

A 15% deposit will be charged on all slide and receivers orders. If you cancel your order it will be applied towards the restocking fee.

Signature Required Policy:

All orders with a value of over $100 will be shipped Signature Required.

Return Policy:

Please inspect your order carefully when you receive it. Contact us right away if not satisfied. We will accept items for refund, credit or exchange if they are returned to us within 30 days in unused condition. Include invoice number and inspection tag with return item(s). If item is to be exchanged include shipping. (See Restock Policy)

Restock Policy:

There will be a 15% restocking fee on all items returned or canceled.

Order Change Policy:

We send work orders into our shop on a daily basis, therefore, we must charge a $10 fee for changing orders after the order date. Changes will most likely delay your order.